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Insurance leads: the kinds, the sources, and the one made of businesses.

An insurance lead is a person or a business that may buy a policy and can be reached. Most of what is sold as insurance leads is the contact details of private individuals. One part of the market is different: commercial insurance, where the prospect is a business. This guide covers the kinds, the sources, and why that difference matters.

Updated 7 minute read

Call headset on a sales desk

The kinds of insurance lead

KindWho the lead isHow it is usually found
Personal lines: car, homeA private individualReferrals, your own marketing, lead services
Life and final expenseA private individualLead services, mail, referrals
Health and senior plansA private individualLead services, with strict rules on contact
Commercial linesA businessDirect contact, referrals from other professionals

What this site does and does not sell

LeadsByCity sells lists of businesses. It sells no lists of private individuals: no life, final expense, health or car insurance leads, and nothing built from people’s ages, health or finances. The Prohibited Data Policy keeps that data off the Lead Market too.

So for the first three rows of the table, this guide can only describe the field. The fourth is where a list of businesses is the lead source.

Buying personal insurance leads: what to ask

If you buy leads of private individuals from a lead service, four questions decide whether they are worth the money:

  • Is the lead sold to you alone, or to several agents at once?
  • How old is it when it reaches you? An enquiry is worth most in its first minutes.
  • Did the person agree to be contacted about insurance, by the channel you will use, and can the seller show it?
  • What happens to a lead with a wrong number or no interest: is it credited?

The third question is not a formality. Rules on calling and messaging individuals about insurance are strict in most countries, stricter still for health and senior products, and the agent who makes the call answers for it. Check the rules where you work before you buy.

Commercial lines: the prospect is a business

Every business needs cover of some kind: liability, property, vehicles, and cover for its employees where the law requires it. Unlike a household, a business publishes its name, its trade, its address and its phone number. That makes commercial prospecting a matter of choosing a class of business and working through it.

Choosing by class is how commercial agents already think. A roofer, a restaurant and an accountant have different risks, different policies and different renewal conversations. An agent who knows one class well can say something specific to every business in it.

Class of businessWhy it suits a specialistThe lists
Building tradesLiability and cover for employees are often a condition of getting workGeneral contractor leads
RoofersA high-risk trade that many insurers price carefullyRoofer leads
RestaurantsPremises, staff, the public and food under one roofRestaurant leads
Auto repair shopsCustomers' vehicles in their care, and tools worth insuringAuto repair shop leads
Dentists and other practicesProfessional liability alongside the premisesDentist leads
Daycare centersA duty of care that makes cover a first concernDaycare center leads

The lead finder shows how many businesses of a class there are in any city, with sample rows before you pay. From there the method is the one in local lead generation: one class, one area, one specific message, and a note of each renewal date you learn.

Referrals from other professionals

Some professionals meet people at the moment they need a policy. They are businesses too, and can be listed and approached:

WhoWhen their clients need insuranceThe lists
Mortgage brokersLenders usually want home insurance in place before a loan completesMortgage broker leads
Real estate agentsBuyers need cover from the day they completeReal estate agent leads
Car dealershipsA buyer needs cover before driving the car awayCar dealership leads
AccountantsThey see when a business client is under-insured or starting upAccountant leads
Financial advisorsLife cover is part of the plans they draw upFinancial advisor leads

If you sell to insurance agencies

Software companies, lead services and carriers who search for insurance leads sometimes mean agencies to sell to. For that, the list is the agencies themselves: insurance agent leads by country and city.

Questions and answers

What are insurance leads?
People or businesses that may buy an insurance policy and can be contacted. Personal lines, life and health leads are private individuals, usually found through referrals or bought from lead services. Commercial leads are businesses, which can be found directly because they publish their details.
How do I get commercial insurance leads?
Choose a class of business you can insure well, such as building trades or restaurants, get a list of every such business in your area, and contact each with a message specific to that class. Note the renewal dates you learn and come back before them.
Does LeadsByCity sell life, health or final expense leads?
No. Those are leads of private individuals, and LeadsByCity sells lists of businesses only. It can supply the businesses for commercial lines prospecting, and lists of professionals who refer insurance clients.
Are shared insurance leads worth buying?
A shared lead is sold to several agents, so speed decides who wins it and the price reflects that. Whether it pays depends on your close rate. Track cost for each policy written, and check that the person agreed to be contacted in the way you plan to contact them.